So, like every other blogger out in the world today, I must post about my experiences with the 3G iPhone.
I wasn’t one of those total nutters that queued up hours/days beforehand. I just stopped by the Apple Store after work. (As I’m a new O2 customer here in the UK I could get my phone from an Apple store; if you’re upgrading you have to go to an O2 store.)
As the bus went by I thought it looked a little disorganized inside. I was looking for the queue to buy a phone, and it really wasn’t obvious what the hell was going on. Then I saw that the stairs to the 1st floor (2nd floor to Americans) was blocked off and a ton of employees were standing there. I asked them what I needed to do and was told that essentially the system hadn’t worked all day. Another security guy said that some of the first people in line didn’t leave with a working phone until lunch-time!
The Apple Store employees blamed it on O2’s systems, though I’ve also heard that iTunes was having problems with all the new registrations. I honestly don’t care, but was pretty irritated. Combine this to the problems I’ve been having as a .Mac (and now MobileMe) customer and I’m none too happy with Apple.
In the last couple of days there were simply too many points of failure trying to do EVERYTHING at the same time. (Update iTunes, update .Mac/MobileMe, register massive numbers of new iPhones with a bunch of un-prepared phone carriers, etc.) In the past Apple’s had their shit together… not so much in the past 24 hours.